If you are involved in restaurant management, you are likely concerned about keeping your reservations well organised and under control. After all, your reservations determine your weekly food orders, your staffing requirements and many other factors that to keep your business running smoothly. Reservation automation can help you stay on top of all of these things and more.
Here are our top five reasons why you should automate your table reservations.
Provide benefits to your repeat clientele
Automated reservation systems allow your clients to create a profile for their repeat bookings. This gives you access to their dietary requirements, email addresses and other preferences, information that you can use to provide them better customer service and special offers.
Take table bookings quickly and easily
By automating your bookings, your staff will no longer have to take time out of their busy day to answer the phone and take bookings. Most of your clients will make their bookings online, keeping your employees efficient and doing what they do best.
Determine at a glance how busy you will be on any given night
Writing your weekly rota? Trying to manage your labour cost? By glancing at your automated bookings, you can get a good gauge at the amount of staff you will need, and how much it will cost.
Easily manage your walk ins
Do you find yourself turning away potential clients because you are busy and/or disorganised? An automated table reservation system can help you to easily accommodate all walk ins.
Allow clients to make multiple bookings at their leisure
An automated reservation system allows your clients to easily make bookings at their leisure, even if this falls outside of your normal business hours. People can make table bookings in evenings or on days that you are closed.