Running a restaurant franchise can be amazingly rewarding. However, the truth is that for those who are new to it, restaurant franchise management can be incredibly tricky to master.
To help you to be successful in restaurant franchise management, we have put together the 5 easy steps to making sure that you are doing it right.
Don’t be in a rush to hire your staff
When you are first setting up your restaurant franchise you may be keen to get everything up off the ground.
However, when it comes to hiring staff, you should always take your time. Having the right staff will not only make sure that your restaurant runs like clockwork, but can also stop the amount of employee turnover too.
Screen your potential employees properly, making sure that they have everything that you are looking for. If you think it will be beneficial, interview them twice, just to make sure that you think it is the right fit.
Set a good example
Any good manager knows that it is vital that you set a good example for your staff to follow. By showing them how you expect them to behave, they will be more likely to do the same.
Not only this, but having a set of rules and expectations that you expect your staff to follow, yet you don’t, can be incredibly demeaning to your staff and lead them to look elsewhere for their employment.
Stay away from micromanagement
As a manager, there is a realisation that every decision, and the related outcome, will be down to you. However, this doesn’t mean that you need to control every single part of the running of your business.
Show some trust in the staff that you employ and you can leave yourself free to deal with the more intricate parts of running a restaurant franchise. Not only will you benefit from having time to focus on other factors in your business, but giving that responsibility to your staff will really help them to feel appreciated and valued.
Simply plan in regular meetings with each staff member, checking in on how they are doing, and tackling any issues head on as they arise.
Give them a clear idea of how they can grow
One of the biggest driving forces behind great staff performance is the idea that they can grow and develop in their role. By making it clear that there is something to work towards, they will know that they are not destined to a life of waiting on tables.
Not only should you set out how they can progress, you should also make sure that you reward them for their great performance, and this is something that they will aim for time and time again.
Encourage feedback both ways
It is important to give your staff feedback, just to let them know how they are performing. But what about you? If you don’t encourage an open and honest working environment in your restaurant franchise, then your staff won’t feel comfortable to tell you how you are doing.
Without that kind of valuable feedback, how will you know if you are doing well?
By following these simple steps, you can be on your way to managing a successful restaurant franchise, with a whole variety of happy and well performing staff.