Premium Support

Seeking support for TastyIgniter is never far away with a community that awaits with answers to your questions. Sometimes however you may need to go beyond the community for one-to-one professional support from the people who developed the platform. Revenues generated also contribute to making TastyIgniter even better.

TastyIgniter Premium Support is a paid service created to support you and your business.

Professional Installation

We can install TastyIgniter for you – get up and running within a matter of hours.

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Custom Development

We offer custom development of features – putting the power of the TastyIgniter in your hands.

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Service Level Agreements

Subscribers have access to a team of enthusiast software developers, through various support channels:

  • Email ticketing
  • Private Discord channel
  • Public GitHub issues
  • Remote login/remote hands

Guaranteed availability and resolution time based on SLAs for 3 levels:

  • Critical incidents: 8 hours response time
  • Major incidents: 24 hours response time
  • Minor incidents: 3 days response time

A dedicated support team will be available:

  • Discord support: 9:00 AM to 5:00 PM Monday - Friday
  • GitHub support: Monitored 9:00 AM to 5:00 PM Monday - Friday

Ready to bring TastyIgniter to your customers?