We take pride in the quality of support we offer — real-time help from people who know TastyIgniter inside and out.
Here's exactly what to expect from our dedicated support team, and where the line falls.
What's included
- Guaranteed 24-hour response time
- 60 minutes of bug fix support
- Experts on hand to answer your technical questions
- Unlimited priority support via email, Discord, and GitHub
What's not included
- Website customisation
- Menu item migration
- Training services
- Support for bugs in third party extensions or themes
- Real-time communication outside our team's schedule
Limitations
- We can't guarantee a resolution.
- We're not responsible for your production site or data.
- We don't support third-party extensions or software.
Requesting support
Send your questions to [email protected].
Found a bug tied directly to TastyIgniter's source code or docs? A GitHub issue is the fastest way to get it in front of the right people.
Discovered a security vulnerability? Please follow our Security Policy instead.