Targeting The Right Customers in Restaurant Marketing Campaign: 5 Strategies To Consider
Targeting the right customer is not as easy as distributing flyers and keeping your doors open. You want a robust marketing campaign to boost visitorship and improve customer lifetime value. Here are five things to consider that can give you a good start.
There’s nothing more important in the restaurant business than finding new customers; therefore, one of the goals of a restaurant marketing campaign is to qualify and connect with the right customers. You can learn from restaurant veterans, but it never hurts if you know how to do it.
Targeting the right customer is not as easy as distributing flyers and keeping your doors open. You want a robust marketing campaign to boost visitorship and improve customer lifetime value. Here are five things to consider that can give you a good start.
Consider Using Online Reviews
The restaurant business heavily relies on customers. Without them, you will have a hard time keeping your establishment running. One good way to find new customers is to focus on building a reputable online presence. A business website is not the only strategy for building a reputable online presence; you need to include platforms like Google My Business and other online review sites.
Start with Google My Business, a free platform that allows you to manage your business information. These include your contact details, location, business description, pictures, and services offered.
Once you set it up, Google will review your profile and determine if it's worth adding to search results. Please include as much information as possible and update it regularly; this can improve your search ranking and get you customers.
Next, don't underestimate the power and importance of online reviews. It's perhaps the best way to influence customer behavior, especially those looking for food options around your area. When specific customers are checking out your business, the first thing they check is your online reviews.
You can directly influence this by requesting feedback through review sites and asking customers if they'd like to post reviews on social media. This will help your business improve its visibility and give other potential customers more confidence in choosing your restaurant.
Considering Collaborating With Other Local Businesses
Visibility is so important in the restaurant business, and one of the best ways to improve your visibility is to collaborate with local businesses. Not only will this spread the word about your products or services, but it can also land you new customers.
When combined with social media marketing, such as Facebook posts and other social media sites, it can help drive more sales. The essential thing is to form a meaningful partnership. Start with businesses you’ve likely heard of. For instance, you may want to contact food companies nearby. You can come up with special promotions that benefit you both.
Another option is to collaborate with other nearby businesses. For instance, when holding an event, you can ask other businesses in the area to share information about your event. In most cases, this process costs nothing. Please find a way to work together and reap its benefits.
Freebies And Special Promotions
If you’re planning to start a restaurant marketing campaign, one thing you should never forget is freebies and special promotions. For instance, you can attract customers by offering free coffee and cookies. You can also come up with special promotions, discounts, and coupons.
It’s common for restaurants to give away free food. Most Customers hate spending money on food. By offering special promotions, you can make them feel valued. Aside from grabbing their attention, you can also build customer lifetime value by getting them to purchase constantly.
On the other hand, free stuff can attract customers. When people are walking by and you offer them free stuff, they will likely stop by and buy some of your products.
Your restaurant can also attract customers by making a deal with a nearby gift shop. You can hand out complimentary cookies whenever a customer buys something from the gift shop and asks for a paper bag. It may seem like a simple trick, but it works well. Don’t forget to get creative and think of ways to improve your restaurant marketing campaign.
Consider Bringing New Recipes To Social Media
One of the main reasons customers go to restaurants is to try out new dishes. That’s why showcasing a new dish on social media is a good idea. Make it a special dish and promote it heavily on social media and other online marketing channels. Social media is one of the best ways to get noticed these days. Many restaurants have difficulty getting seen; however, they can bring more people into their establishment through social media.
You need to post engaging content regularly. It can include promoting your menu items, posting photos of your food, highlighting special events, etc. Post plenty of pictures. Share the unique ingredients, recipes, and the meaning behind a specific dish; this builds customer lifetime value.
One way to get the attention of potential customers is through online ads. Create a Facebook or Google ad, including a photo and a link to your website. Make sure you target the right audience. You can also promote it on your social media accounts, such as Twitter and Facebook.
Try Sponsoring Major Events
Another way to improve your restaurant marketing campaign is to sponsor major events. It’s common for restaurants and other businesses to support local festivals; this is a good marketing move that can bring you more customers.
Many customers look for events to attend in their area. By sponsoring such an event, you get access to potential customers. One way to get the best out of a sponsored event is by coming up with a unique and exciting idea that can attract the attention of potential customers. For instance, you can sponsor a soccer event, attracting many families. Sponsoring such events can improve your visibility and increase your brand awareness.
However, make sure you sponsor events that are aligned with your business. For instance, if you’re running an ice cream store, you can support an event where participants get coupons from your shop; this allows you to get more exposure.
The Bottom Line
A good restaurant marketing campaign can help your restaurant to grow. You need to understand your target customers and find ways to convince them to come in. Use these essential strategies to make your restaurant marketing campaign successful.