Viewing order information
TastyIgniter allows you to view and keep track of all orders for your restaurant with ease. You can view orders and also make necessary updates for various sections on your TastyIgniter website. From Admin, navigate to Sales > ** Order** to view the following details for every order.
Order ID: A unique ID assigned to a transaction at the time it is processed.
Location: Your restaurant. If you run multiple restaurants on TastyIgniter, your customer can select their preferred restaurant.
Customer Name: Name of the customer placing the order.
Order Type: Specifications for the order. This could either be Delivery or Pickup.
Order Time is ASAP: Specification for order priority. This could either be Yes or No.
Order Time: The exact time a customer places an order.
Order Date: The exact time a customer places an order.
Status: The stage of the order - Received, Pending, Confirmed, Preparation, Completed and Cancelled.
Payment: The type of payment made. For instance, Cash on Delivery.
Total: The total amount a customer will pay for an order.
Note: You can manage order Status from Admin by adding a new status or editing an existing one.
To add a new status, go to Sales > click on Statuses > New > Enter Name and specify if the Status is for Order or Reservation > Select Color. Enter Status Comment > Disable or Enable Email Notification to set whether a customer receives an email after this status is set to order and Save.
You can override this option from the order edit page. To edit, go to Sales > ****click on Statuses > select the status you want to edit > make changes and Save.